Privacy Policy

1. Introduction & data controller

This Privacy Policy explains how Altrena ("we", "us", "our"), the operator of altrena.cc, collects, uses, and safeguards personal data. Altrena is the data controller for the purposes of the Nigeria Data Protection Act 2023 (NDPA). Enquiries about this policy can be directed to [email protected] or through our contact page.

2. What data we collect and how

We collect personal data in two main ways: information you provide directly, and information collected automatically through cookies.

Data category	Purpose	Legal basis
Name, email, phone, message	Responding to contact form submissions	Consent
Cookie identifiers	Site functionality and, where consented, analytics	Consent / legitimate interest
Subscriber account details	Managing plan access and billing	Contractual necessity

3. Purposes and legal basis

We process personal data to respond to enquiries, provide subscribed services, maintain site security, and, where consent is given, to understand how the site is used. We do not process personal data for purposes incompatible with those stated here without informing you first.

4. Data sharing and third parties

We do not sell personal data. We may share limited data with service providers who support our operations, such as email delivery, under confidentiality obligations. We do not share data with third parties for their own marketing purposes.

5. Retention

Contact form submissions are retained only as long as needed to respond and maintain a reasonable record, typically no longer than 24 months unless a longer period is required for an ongoing subscriber relationship or legal obligation.

6. Security

We apply reasonable administrative and technical safeguards to protect personal data against unauthorized access, alteration, or loss, appropriate to the nature of the data we hold.

7. International transfers

Where any data is processed by a service provider outside Nigeria, we take steps consistent with the NDPA to ensure an adequate level of protection is maintained.

8. Your rights under the NDPA

Under the Nigeria Data Protection Act 2023, you have the right to access, correct, or request deletion of your personal data, to object to certain processing, and to lodge a complaint with the Nigeria Data Protection Commission. To exercise any of these rights, contact us via [email protected] or our contact page.

9. Opt-out & data deletion

Providing personal data through our contact form is always optional. Cookies can be disabled or adjusted at any time through your browser settings or through our Cookie Policy preferences panel. To request deletion of your data, reach us through the contact page.